Use PASMO Card

PASMO is an IC card that can be used on public transportation in Japan.
With PASMO, you can travel all across the greater Tokyo area and easily ride partner trains and buses in the nationwide network* simply by tapping your card at the ticket gate or fare box.

  • Note that this does not mean PASMO can be used on all lines in the nationwide railway and bus network.

PASMO Card types

TOURIST PASMO

This is a special IC card for international visitors

  • TOURIST PASMO is valid for 28 days from the date of purchase.
  • Value added to TOURIST PASMO will not be refunded.

Blank PASMO card

Anyone can use this PASMO.

  • Note that this type cannot be reissued if lost.
  • Note that because this type uses adult fares, it cannot be used by children.
  • Note that this can be used to purchase a blank bus commuter pass.

Personalized PASMO card

Only the person whose name is on the PASMO can use this type. This can be reissued when lost.

  • Note that your name, gender, date of birth and phone number must be registered when purchasing this type.
  • Note that a service fee is charged when reissuing a lost card.

Child PASMO

The bearer of this type of PASMO can ride using children’s fares. This can be reissued when lost.

  • Note that a new Child PASMO cannot be purchased if you already have another Child PASMO or Child Suica.
  • Note that an official form of identification that confirms the bearer’s age must be presented to purchase this type.
  • Note that a service fee is charged when reissuing a lost card.
  • Note The Child PASMO is valid up to March 31 of the year they turn 12. The card can continue to be used as an adult PASMO by completing the necessary procedures from April 1 onward.

Commuter Pass

This is a Personalized PASMO card that can be used as a commuter pass. Topping up the pass makes it possible to calculate fares simply by touching it to the ticket gate reader when traveling outside the commuter pass route.

  • Note that some commuter pass types and areas may not be available for the Commuter Pass. Talk to the operator for further details when purchasing your pass.
  • Note that bus commuter pass information is not printed on the pass.

Child PASMO Commuter Pass

This is a Personalized PASMO card that can be used as a commuter pass for children. Topping up the pass makes it possible to calculate fares simply by touching it to the ticket gate reader when traveling outside the commuter pass route.

  • Note that some commuter pass types and areas may not be available for the Commuter Pass. Talk to the operator for further details when purchasing your pass.
  • Note that bus commuter pass information is not printed on the pass.
  • Note that child fares apply to the stored fare on the pass.
  • Note The Child PASMO is valid up to March 31 of the year they turn 12. The card can continue to be used as an adult PASMO by completing the necessary procedures from April 1 onward.
TOURIST PASMO

Purchasing PASMO Card

At a Ticket Machine

Purchasing PASMO from a ticket machine at a participating transportation provider

  1. 1

    Tap “PASMO.”

  2. 2

    Tap “Purchase new PASMO.”!

  3. 3

    Choose “Purchase blank PASMO” or “Purchase personalized PASMO.”

  4. 4

    Follow the on-screen instructions to complete your purchase.

  • Note that the above instructions are merely an example. They may differ depending on the ticket machine or transportation provider.

At a Ticket Counter

Purchasing PASMO from a ticket counter at a participating transportation provider

  1. 1

    Go to the commuter pass ticket counter at the station, fill in the necessary items on the designated application, and purchase your PASMO.

Check!

You can choose a blank or personalized PASMO.

Personalized PASMO cards can be reissued if lost.
When choosing a personalized PASMO card, you must register personal information (name, date of birth, gender, and telephone number).

Check!

PASMO can be used continuously by rewriting the personalized information.

Whether you need a commuter pass, or no longer need one, PASMO has you covered! You can keep using the same card by rewriting the information.

Note

  • PASMO purchase procedures differ depending on the transportation provider.
  • Credit cards are not accepted.

IC Card Deposit

When purchasing a new PASMO card, ¥500 yen is added to the price as a deposit. The deposit cannot be used to pay for fares or for shopping.

  • If you no longer need your PASMO, the ¥500 deposit will be refunded when turning in your card. The deposit will not be returned for integrated PASMO credit cards, however.

Using PASMO

How to use PASMO

Simply touch your PASMO to the reader on the ticket gate to ride the train.

Simply touch your PASMO to the reader inside the bus to pay the fare.

PASMO can be used for easy electronic payments so there is no need to count out coins.

Topping up PASMO

How to top up your PASMO at a station ticket machine

The amount that can be added to your card at one time differs depending on the vendor and machine. Cards cannot be topped up if the balance will exceed ¥20,000. If you accidentally added value to your card, the amount can be refunded with no handling fees only on that day and at the station where it was added, and only if it has not been used after being topped up.

Topping up on the bus

On the bus, it can be topped up in denominations of ¥1,000 (¥1,000 bills only). Please talk to the driver. The amount that can be added to your card at one time differs depending on the vendor and machine. On the bus, it is not possible to top up the card if the balance will exceed ¥10,001.

Topping up at a store

It is also possible to top up the card at convenience stores and some shops. Please ask at the shop for further details.

Procedures

Reissuing a lost Personalized PASMO card or Commuter Pass

The Personalized PASMO card and Commuter Pass can be reissued if lost. Visit a nearby station or bus operator office.

Reissuing a damaged Blank, Personalized PASMO card, or Commuter Pass

If your PASMO is damaged and can no longer be used, it can be reissued. Visit a nearby station or bus operator office.

PASMO refunds

If you no longer need your PASMO, it can be refunded. It is also possible to refund the Commuter Pass cost on its own and switch to a Personalized PASMO card.

The card must be returned. Stored fare balances cannot be refunded on their own.

The stored fare balance and deposit of ¥500 will be refunded. If the stored fare balance is ¥0, the deposit of ¥500 will be refunded.